Dealertrack Resource Library
Explore our guides, case studies, webinars and more to learn how you can grow your business and be ready for what comes next in our evolving industry.
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Webinar: Menu to Contract in Fewer Steps
Join us for a free webinar to learn how you can save on deal steps with Dealertrack F&I and Darwin Menu.
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58:50
Preparing what is to come on F&I product cancellation refunds
Hear from legal experts regarding key state regulations for motor vehicle service contract, GAP waiver and credit life insurance refunds. And discover best practices to increase and accelerate recover
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Dealertrack Credit Availability Index
In today’s marketplace, we are all looking for insights to help us plan more effectively. At Cox Automotive, our common goal is to partner, and provide data that may assist in your current planning.
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Think your paper contracting process is as fast as eContracting?
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45:41
10 Key Takeaways for Auto Lenders to Move Automotive Lending Forward
Chief Economist Jonathan Smoke and VP of Market Intelligence Isabelle Helms organize and categorize their economic, market and dealer/consumer sentiment findings into one information-packed session –
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Articles and more on achieving dealership success.
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Webinar: End the Year Strong - Best Practices to Optimize Your Trade-In Process
Discover how a more efficient trade-in workflow can help power your profit opportunity and cash flow to promote business growth.
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DMS Client Onboarding
Welcome to Dealertrack DMS. Check out the tips and best practices to make sure you hit the ground running with your new solution.
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Boost Lender efficiency and service like no other.
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28:04
Get the Deal Out the Door: Using Technology to Improve Registration & Title Processing
Time-consuming manual registration and title processes are no longer your dealership's only option to complete a deal. Hear from our titling experts about how the latest digital solutions help your ba
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Webinar: Time is Money - 5 Tips to Reduce Your Contracts in Transit
In this free webinar, you’ll learn how your dealership can cut down on contracts in transit (CIT) by reducing errors that lead to recontracting, save money, and improve cash flow.
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Thinking about switching your DMS?
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46:09
Get the Deal Out the Door: Extending the Digital Transformation to your Back Office
Dealers are using technology more effectively than ever before to provide an online experience for customers, obtain financing and work deals. Hear from our titling experts about how you can extend th
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31:55
Auto Finance Summit 2020 - Cox Automotive Industry Presentation
Lender Strategist Andy Mayers’ and Sr. Economist Charlie Chesbrough’s special discussion on the economy and auto retailing trends affecting lending strategies.
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Webinar: Virtual or In-store - Best Practices to Maintain Compliance
In this free webinar, we will share key compliance steps throughout the deal to help you safeguard consumer information and protect your dealership’s reputation and bottom line.
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Webinar: Online or In-Store - Give Your Customers a Flexible Signing Experience
Join us for a free webinar about how dealerships can use digital solutions to offer contract review and signing processes to meet each car buyer where they are most comfortable.
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Webinar: Auto Retailing’s Mid-year Pulse Check & Economic Outlook
Chief Economist Jonathan Smoke will cover how the nation is faring overall, as well as how consumers and dealers are responding to — and transacting in —these anything-but-normal times.
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Mitigating Auto Loan Risk - Portfolio Protection for Today and Beyond
With so many millions of registered vehicles on the road and longer financing terms the norm, any number of things can happen to the collateral you’re holding. Explore ways to protect your investment.
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Digital Strategies for Lenders - The New Digital Car Shopper
Learn how digital solutions enable shoppers to browse inventory, calculate an affordable payment, apply for credit — even sign contracts — all without leaving their home.
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Turn Reg & Title transactions into CSI opportunities.
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The Keys to Reimagine Your Back Office
Listen as our registration and titling experts discuss ways your back office can help your dealership overcome key business challenges.
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1:10:09
Auto Lending Economic Outlook & Optimization - Risk Mitigation Strategies for the Way Forward
Chief Economist Jonathan Smoke shares the stage with Dealertrack leaders to review latest industry outlook, COVID-19 DMV impact, and portfolio risk across the entire loan lifecycle.
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Make trade-ins your key to a winning season.
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Webinar: Understand the Back-Office Drivers of Cash Flow
Listen in as two titling specialists discuss how a faster back-office workflow can help power your business growth. With a LIVE demo and Q&A.
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Take a Closer Look at the Changing Reg & Title Landscape and Solutions You Can Leverage
With the rise of online shopping, consumers and dealers are trending digital and adapting to a touchless car-buying process. Hear how and click the map to see how you can adapt for your state.
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Insight into Technology use of the Modern Dealership
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Explore the Latest Reg & Title Trends: See How You Can Keep Up
CBT News, Kait Gavin and Jim Fitzpatrick discuss how the registration and title process has been affected by the coronavirus pandemic and continues to transform the process.
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5 Untapped Opportunities for More Efficient Deal Completion
Get resources that dive deeper into the untapped opportunities you may have for more efficient deal completion.
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Understand the Back-Office Drivers of Cash Flow
Get resources that dive deeper into the primary drivers of cash flow and how digital tools can help make your back-office part of the cash flow solution.
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Webinar: Maintaining F&I Compliance In & Out of the Showroom
View our webinar on compliance best practices when working with your customer remotely
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5 Must-Dos for Dealerships
To help your dealership sell smarter and improve operational efficiencies, we have outlined several actionable steps in the form of dealership “must-dos.”
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Webinar: 10 Steps for Remote F&I Continuity
Join us for a free online webinar “10 Steps for Remote F&I Continuity” with a live demo of our new Remote Signing capability.
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New Remote Signing Capabilities with Dealertrack F&I
Digital Contracting on Dealertrack uniFI® now with assisted Remote Signing.
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Virtual Efficency for your F&I Process
You can be more efficient, virtually. Get tips for staying connected to your customers, keeping your F&I process moving forward, and more.
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Current Best Practices & Product Solutions
Click here for best practices and product solutions to help you navigate your business through the current environment.
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COVID-19 UPDATE – State by State DMV Operating Status
Many of the DMV’s need to take some time to understand how they will handle specific transaction types as they adjust their operating procedures. See all updates state by state.
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Unpack the Myths around eContracting
There are many misconceptions around electronic contracting, learn about all of them.
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The Road to Consensus
A DMS switch is a large undertaking that impacts everyone. So how do you make this process more manageable? Get your team on board immediately with stakeholder consensus creation.
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Find a DMS That Checks All the Right Boxes
When it comes to finding the right DMS, you've probably got questions. This checklist includes questions you should consider when choosing the right technology to run your dealership.
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Data Integration Fee Calculator
There may be a hidden cost lurking within your Dealer Management System (DMS), and it’s hiding in plain sight. You could be spending as much as $42,000, per year, on integration fees alone!
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Insider Insights
Thought-provoking articles and leadership trends impacting Dealer Principal Owners looking to maximize the profitability and efficiency of their dealership.
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Dealertrack uniFI® Infographic
Dealertrack uniFI® is a single platform that seamlessly connects the entire deal process with open integration to all dealership providers in one seamless flow.
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Key Takeaways: Mastering the Art of Data-Driven Practices
Looking for data-driven practices to take back to your team? Download our on-the-go PDF that highlights the key takeaways from our on-demand webinar, "Mastering the Art of Data-Driven Practices"
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43:32
Mastering the Art of Data-Driven Practices
Discover the ways data can help your dealership run more efficiently. In this on-demand webinar, you’ll explore all the ways your dealership can leverage data for more profitable operations across fix
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Don't Fear a Technology Transition
While a technology transition can seem intimidating, staying stagnant with an old DMS is much, much worse.
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Dealertrack Lender eBook
Dealertrack Lender Solutions offers the most comprehensive, integrated solutions for originations, contracting, and vehicle title management.
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Auto Dealership Staffing Struggles
Employee turnover is rampant in the automotive industry, and staffing problems are a money problem. Discover resources that help you smash through hiring obstacles at your dealership.
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Electronic Lien & Title eBook
Make auto lending a smooth ride with the Dealertrack Lender eBook. This eBook offers tips for optimizing your auto lending workflow.
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The Dealership Guide to eContracting
eContracting replaces the traditional and mistake-prone approach of manual data entry and calculations, paper contracts with “wet” signatures, and overnight delivery of funding packages.
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5 Tips Compliance eBook
5 Tips Toward F&I Compliance Peace of Mind eBook outlines 5 rules to protect your deals and dealership.
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Dealers' Digital Ecosystem
This guide summarizes a 3rd party research study of over 200 senior leaders at franchise dealerships. The findings provide insights into technology use in the modern franchise dealer.
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5 Ways a Modular DMS Platform Opens New Possibilities for Profit
Unfortunately, many DMS platforms make it difficult for vendors to integrate and access data. In this guide, we explain five ways your dealership can benefit from open access to your own data.
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Hiring for Your Digital-Forward Dealership
Whether you’re looking to bring back former employees or need to attract a new pool of talent to drive results at your dealership, the experts at Hireology share tips for success.
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Reimagine Your Dealership Staff
Dealertrack DMS VP, Mandi Fang, and Dale Pollak, EVP of vAuto, share tips on hiring, training, and reboarding your staff as you return to work.
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3 Keys for Reimagining your Back Office Infosheet
Learn keys for reimagining your back office with a quick guide on steps to help improve process efficiency.
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1:02:25
Leverage Your DMS and Become a Data-Driven Dealership: Continuity and Recovery Perspectives
Dealertrack DMS VP of Operations, Mandi Fang, joins Dale Pollak to share insights KPIs for improved performance, utilizing the DMS to become a data-driven organization.
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The Dealertrack DMS Roadmap to Resilience
Dealertrack DMS VP of Operations, Mandi Fang, challenged team members to move forward with an innovative spirit, to seek to disrupt the status quo and think differently.
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32:33
A Dealer's Guide to Recovery & Growth in Your Service Department
Dealers are making big changes to ensure the safety of their staff and clients as we all emerge from our shelter-in-place status.
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Webinar: How to Win Deals and Adapt to New Consumer Behaviors
In this webinar, you’ll learn how to optimize your dealership’s digital retailing presence, identify and prioritize the best opportunities, and win deals with the experience your customers expect.
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Webinar: Digital Marketing Practices for Today's World
In this webinar, you’ll learn how to adjust your dealership’s marketing strategies for today’s new operating models.
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Webinar: Effective Service Department Communication to Boost Consumer Confidence
Join this webinar to discuss what your customer needs to know today and how to deliver it so they feel good about scheduling that next service appointment.
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52:32
Optimizing Parts Processes: Creating A New Normal
Join Dealertrack Performance Manager Michael Panozzo to learn about 6 parts processes you should be utilizing to find success.
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Economic Outlook and Digital Strategies for Lenders
Dealertrack and AFSA share market updates and insights to help you navigate the current business landscape.
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Process Efficiency Leads to Profits
If your dealership’s strategy for tackling the new normal today is to adopt short-term or one-off practices designed to save your business, Mike Panozzo has bad news for you.
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Discounts, product enhancements and limited-time free offers.
See all the discounts, product enhancements and limited-time free offers available to Cox Automotive clients.
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5 Untapped Opportunities Infosheet
From your front office to your back-office, there’s opportunity to develop a more efficient deal completion process for your staff and customers.
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Accelerated Title Drivers of Cash Flow Info Sheet
Keeping these considerations in mind will help you improve your back-office process to promote cash flow at your dealership.
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Making the Digital Shift to the New Business Environment
With so much disruption forcing dealers to make large-scale changes to their business environments, could there possibly be a silver lining to all of this?
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Drive to Success: The Road to Recovery
A series of unprecedented challenges is forcing the auto industry to revolutionize its strategies, redefine goals, and adapt seemingly overnight.
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Leverage Technology to Overcome Operational Challenges
Brad Horton, CEO and founder of Proton Dealership IT, shares solutions in this recorded webinar. Here are the top tips to get started.
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33:10
Best Practices for Utilizing and Protecting your Network
Join us as we welcome Brad Holton from Proton IT into the studio to discuss opportunities to leverage your network to improve the digital transformation of your dealership. We'll also cover best pract
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Business as (Un)Usual: Optimizing Your Dealership in a New Environment
Discover five helpful auditing procedures from Dealertrack DMS to help keep the business running and bring the dealership to the driver.
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