Dealertrack DMS Resource Library

Explore our blog posts, guides, case studies, and more to learn how you can grow your business and be ready for what comes next in our evolving industry.

  • 7 SOLUTIONS TO MARGIN COMPRESSION

    7 SOLUTIONS TO MARGIN COMPRESSION

    Dealerships may be selling more new and used cars in recent years, but thanks to margin compression this perceived success may be more of an illusion than anything else.

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  • DEALERS' DIGITAL ECOSYSTEM

    DEALERS' DIGITAL ECOSYSTEM

    This guide summarizes a 3rd party research study of over 200 senior leaders at franchise dealerships. The findings provide insights into technology use in the modern franchise dealer.

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  • Switching Your Dealer Management System [Report]

    Switching Your Dealer Management System [Report]

    A dealership’s DMS touches every aspect of the business, it’s the backbone that makes the dealership run. So changing providers takes careful planning and consideration.

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  • WAS YOUR DMS BUILT FOR THE DIGITAL AGE

    WAS YOUR DMS BUILT FOR THE DIGITAL AGE

    This guide will explain the benefits of a modern DMS over older, legacy dealer management systems, while providing a list of five hallmarks of a DMS built for the digital age.

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  • A Dealership's Digital Ecosystem

    A Dealership's Digital Ecosystem

    Did you know that the average car dealer needs 7 different technology solutions to run their dealership? There's room for improvement in your technology stack.

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  • Overcoming the Fear of Technology Transition

    Overcoming the Fear of Technology Transition

    This guide will provide an in-depth look at the fears involved in upgrading technology and solutions for overcoming those fears.

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  • Crestmont Case Study

    Crestmont Case Study

    Crestmont loves the combination of value and partnership that they get from Dealertrack and they know that, with their new DMS, they’ll always be on the leading edge of the industry.

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  • Pointers for a (Practically) Painless DMS Transition

    Pointers for a (Practically) Painless DMS Transition

    Successfully integrating a new Dealer Management System (DMS) is more than just adopting new software. In our guide, we give specific insights about how to create a smooth tech transition.

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  • Drive to Success: Switching Technology

    Drive to Success: Switching Technology

    Technology is a huge part of today’s world. In order to increase profits and remain a strong competitor, dealerships need to overcome their fear of switching to new technologies. Make sure your...

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  • Heritage Ford Case Study

    Heritage Ford Case Study

    Heritage team members find Dealertrack to be the easiest DMS to use, which means they can focus on customer care.

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  • Drive to Success: Change Management

    Drive to Success: Change Management

    As humans we tend to avoid risks and big changes. Therefore, managing change is a skill every business leader should develop. Taking risks and making changes at your dealership can provide a...

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  • Drive to Success: A Look at the Emerging Dealership

    Drive to Success: A Look at the Emerging Dealership

    It can be daunting to recognize that we’re in a climate of constant and disruptive change. We’ve collected key information on best practices, insights, and the latest trends, so you don’t have to.

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  • Margin Compression Solution: Fixed Operations

    Margin Compression Solution: Fixed Operations

    As other sources of revenue run dry, fixed operations can provide a steady stream customers and renewable income. In fact, according to economic research company IBISWorld, the parts and...

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  • Drive to Success: Women and the Dealership

    Drive to Success: Women and the Dealership

    Women influence over 80% of all car purchases. Such a strong demographic should inspire your dealership to strategize for selling to women specifically. Hiring women onto your dealership staff...

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  • Drive to Success: Service Lane

    Drive to Success: Service Lane

    The dealership service lane is a place for profit-boosting opportunities. Every dealership customer should be made aware of the service department and all it has to offer. Stay updated on...

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  • Why Dealers are Switching to Dealertrack DMS

    Why Dealers are Switching to Dealertrack DMS

    So while discounting fear of change as a reason for dealerships to stick with the same old DMS, the reasons for switching to Dealertrack DMS comprise a long list of positives.

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  • Drive to Success: Keeping Customers Satisfied

    Drive to Success: Keeping Customers Satisfied

    Customer satisfaction is more than a new year trend. Focusing on your customers’ expectations will help your dealership gain loyal shoppers, attract the new generation of car buyers, and stay...

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  • Why Dealers Fear Changing DMS Providers

    Why Dealers Fear Changing DMS Providers

    It’s easy to get stuck in a rut. You start doing something one way and before you know it you’re set in your ways and there’s no turning back. It’s a predictable pattern, and one that has more...

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  • Drive to Success: KPIs

    Drive to Success: KPIs

    Dealerships that analyze their metrics and key performance indicators increase their sales and productivity. Key performance indicators and metrics can help your dealership understand which...

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  • How Each Employee Can Help Fight Margin Compression

    How Each Employee Can Help Fight Margin Compression

    Margin compression is on every car dealer's mind. And, even though its causes can be difficult to pinpoint, one thing is certain: today's car-buying customers have changed, and their behavior is...

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  • Drive to Success: A Fresh Start in 2018

    Drive to Success: A Fresh Start in 2018

    The new year is just around the corner and your dealership can start taking the right steps towards a fresh start today. Create New Year’s resolutions for your dealership’s departments. Learn...

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  • Drive to Success: Holiday Sales Event

    Drive to Success: Holiday Sales Event

      December can be one of the most profitable months for dealerships. To keep your dealership ahead of the holiday competition, make sure your dealership keeps customer service and employee...

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  • 9 Ways You Might be Wasting Time in Your Dealership

    9 Ways You Might be Wasting Time in Your Dealership

    The classic formula for success in the auto retail world is changing. Margin compression is forcing dealers to rethink their strategies, and selling more cars to make more money simply isn't...

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  • Drive to Success: Customer Advocacy

    Drive to Success: Customer Advocacy

    Customer advocates are a powerful profit-maximizing tool for your dealership. Loyal customers can be your strongest sales representatives through spreading the word about your dealership's...

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