Dealertrack DMS Resource Library
Explore our blog posts, guides, case studies, and more to learn how you can grow your business and be ready for what comes next in our evolving industry.
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Download8 Ways to Reduce Turnover and Improve Retention
DPOs must stop viewing their industry as a product moving business and focus on the true impact that hiring and retaining talent has on their dealership.
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Download7 SOLUTIONS TO MARGIN COMPRESSION
Dealerships may be selling more new and used cars in recent years, but thanks to margin compression this perceived success may be more of an illusion than anything else.
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DownloadDEALERS' DIGITAL ECOSYSTEM
This guide summarizes a 3rd party research study of over 200 senior leaders at franchise dealerships. The findings provide insights into technology use in the modern franchise dealer.
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Switching Your Dealer Management System [Report]
A dealership’s DMS touches every aspect of the business, it’s the backbone that makes the dealership run. So changing providers takes careful planning and consideration.
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DownloadWAS YOUR DMS BUILT FOR THE DIGITAL AGE
This guide will explain the benefits of a modern DMS over older, legacy dealer management systems, while providing a list of five hallmarks of a DMS built for the digital age.
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Read ArticleA Dealership's Digital Ecosystem
Did you know that the average car dealer needs 7 different technology solutions to run their dealership? There's room for improvement in your technology stack.
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DownloadOvercoming the Fear of Technology Transition
This guide will provide an in-depth look at the fears involved in upgrading technology and solutions for overcoming those fears.
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Crestmont Case Study
Crestmont loves the combination of value and partnership that they get from Dealertrack and they know that, with their new DMS, they’ll always be on the leading edge of the industry.
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DownloadPointers for a (Practically) Painless DMS Transition
Successfully integrating a new Dealer Management System (DMS) is more than just adopting new software. In our guide, we give specific insights about how to create a smooth tech transition.
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Read ArticleDrive to Success: Switching Technology
Technology is a huge part of today’s world. In order to increase profits and remain a strong competitor, dealerships need to overcome their fear of switching to new technologies. Make sure your...
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Heritage Ford Case Study
Heritage team members find Dealertrack to be the easiest DMS to use, which means they can focus on customer care.
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Read ArticleDrive to Success: Change Management
As humans we tend to avoid risks and big changes. Therefore, managing change is a skill every business leader should develop. Taking risks and making changes at your dealership can provide a...
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DownloadDrive to Success: A Look at the Emerging Dealership
It can be daunting to recognize that we’re in a climate of constant and disruptive change. We’ve collected key information on best practices, insights, and the latest trends, so you don’t have to.
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Read ArticleMargin Compression Solution: Fixed Operations
As other sources of revenue run dry, fixed operations can provide a steady stream customers and renewable income. In fact, according to economic research company IBISWorld, the parts and...
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Read ArticleDrive to Success: Women and the Dealership
Women influence over 80% of all car purchases. Such a strong demographic should inspire your dealership to strategize for selling to women specifically. Hiring women onto your dealership staff...
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Read ArticleDrive to Success: Service Lane
The dealership service lane is a place for profit-boosting opportunities. Every dealership customer should be made aware of the service department and all it has to offer. Stay updated on...
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Read ArticleWhy Dealers are Switching to Dealertrack DMS
So while discounting fear of change as a reason for dealerships to stick with the same old DMS, the reasons for switching to Dealertrack DMS comprise a long list of positives.
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Read ArticleDrive to Success: Keeping Customers Satisfied
Customer satisfaction is more than a new year trend. Focusing on your customers’ expectations will help your dealership gain loyal shoppers, attract the new generation of car buyers, and stay...
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Read ArticleWhy Dealers Fear Changing DMS Providers
It’s easy to get stuck in a rut. You start doing something one way and before you know it you’re set in your ways and there’s no turning back. It’s a predictable pattern, and one that has more...
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Read ArticleDrive to Success: KPIs
Dealerships that analyze their metrics and key performance indicators increase their sales and productivity. Key performance indicators and metrics can help your dealership understand which...
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Read ArticleHow Each Employee Can Help Fight Margin Compression
Margin compression is on every car dealer's mind. And, even though its causes can be difficult to pinpoint, one thing is certain: today's car-buying customers have changed, and their behavior is...
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Read ArticleDrive to Success: A Fresh Start in 2018
The new year is just around the corner and your dealership can start taking the right steps towards a fresh start today. Create New Year’s resolutions for your dealership’s departments. Learn...
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Read ArticleDrive to Success: Holiday Sales Event
December can be one of the most profitable months for dealerships. To keep your dealership ahead of the holiday competition, make sure your dealership keeps customer service and employee...
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Read Article9 Ways You Might be Wasting Time in Your Dealership
The classic formula for success in the auto retail world is changing. Margin compression is forcing dealers to rethink their strategies, and selling more cars to make more money simply isn't...
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Read ArticleDrive to Success: Customer Advocacy
Customer advocates are a powerful profit-maximizing tool for your dealership. Loyal customers can be your strongest sales representatives through spreading the word about your dealership's...
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