Issue link: https://resources.dealertrack.com/i/1387358
Is Your DMS Up to Speed? It's time to put your DMS to the test. Ask these six questions to see if your DMS is helping you keep up with today's digital demands. Is your DMS provider a partner you can trust? Having a partner you can trust matters just as much as the technology itself. Make sure your DMS comes with an experienced Performance Manager and provides proactive training and feedback that goes well beyond traditional tech support. Does your dealership offer state-of-the-art support? With the right DMS partner, you don't have to go it alone. You should have access to a dedicated peer-to-peer forum where you can search for questions and interact with and learn from fellow dealers and veteran employees. Does your DMS empower you to provide a personal buying experience? The right DMS technology can help you give your customers a personal buying experience from the first point of contact during online research, right up until they drive away with the vehicle, and beyond. Does your DMS protect customer information? Make sure your DMS facilitates secure, bidirectional, real-time third-party integrations that protect customer privacy, while connecting and streamlining your customers' online to in-store experiences. Is your DMS technology connected? In the new age of automotive sales, your tools and technology have to work together to share information and allow your customers to complete more of the car buying process online. Does your DMS enable the exchange of dealership data between systems? A DMS that provides both security and unfettered access to data, freely shared between systems, enables dealers to advance into a new age of automotive retail. A DIGITAL DMS CHECK-UP