Drive to Success is a weekly series capturing the most influential articles, tips, and tricks from industry experts and publication to help drive your dealership to success. Each week will focus on a specific key topic in the automotive industry.
As humans we tend to avoid risks and big changes. Therefore, managing change is a skill every business leader should develop. Taking risks and making changes at your dealership can provide a more positive and profitable future. Learn how to manage changes like a switch in technology, reorganizing your staff members, or any other change that can improve the dealership.
LinkedIn: The brutal fact about change, such as installing new technology, downsizing, restructuring, or trying to change corporate culture, is that 70% of initiatives fail despite the thousands of dollars businesses spend to manage them. Managing change can bring more positivity and profit to your dealership.
CBT Automotive Network: Leaders must maximize the performance of their teams, but doing so without disruption during times of uncertainty can be a challenge. Yet, it’s not impossible. Make sure your managers and team leaders create a positive experience in times of change at your dealership.
Harvard Business Review: Across industries and sectors, the track record for organizational change is bleak. Research finds that anywhere from 50%–75% of change efforts fail. And for those that do succeed, many don’t achieve the goals of the original vision. Why is change so hard? Don't let change be difficult at your dealership.
Digital Dealer: Sure, change is tough, but it’s worth it. Your consumers are watching for dealerships that offer cutting-edge service—and that means continually working to improve in-house processes and communication to stand out in the marketplace. When you get everyone in your dealership on board, change will be easier to manage—and it will be exciting to see the momentum you gain working together as a team.
Entrepreneur- The 2016 Employee Job Satisfaction and Engagement report from the Society for Human Resource Management found that 55 percent of employees surveyed rated trust between employees and senior management as very important to their job satisfaction, but only 27 percent said that they were satisfied with this kind of trust at their organization.
Check back next week for another Drive to Success: Switching Technology. You will learn the benefits of updating your dealership technology and how to handle the differences that come along with it.